Our Warranty

- For defects or physical damage on the clock upon delivery (within 7 days after receiving the product), we will provide free-of-charge replacement on the clock component.

 

- For defects excluding physical damage due to usage problem within 6 months after purchase, we will provide free-of-charge replacement on the clock component.

 

- For damage / scratches / unsatisfactory condition on the painting and wooden base upon delivery (within 7 days after receiving the product), we will provide free-of-charge replacement of the painting along with the wooden base

 

- For unreasonable deterioration of the painting (e.g. peeling off) within 6 months after purchase, we will provide free-of-charge replacement of the painting along with the wooden base

 

A detailed warranty card will be included with the product.

 

Post-sales Support

 

- If you wish to purchase the clock or clock pointer after the 6-month warranty, please contact us at postSales@hOurStyle.com.

 

- The clock mechanism will be sold at S$9 (per piece) and the clock pointers will be sold at S$6 (per set), including postage charges. The original design may not be available but we will ensure that the size and specification is compatible.

 

- You may contact us at postSales@hOurStyle.com for further inquiry on the product (e.g. clock replacement, cleaning instruction etc.)